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Getting Help
Getting Help
If you have any problems installing or using your ASH-1205SA,
check these items first:
■ Did the ASH-1205SA drivers install correctly? See the Double-
Checking Driver Installation section for your operating system:
■ For Windows XP, see page 10.
■ For Windows 2000, see page 14.
■ For Windows Me, see page 16.
■ For Windows 98SE, see page 19.
Try disconnecting your SATA devices from your ASH-1205SA
card before checking that the card and its drivers are working
properly.
■ Is the ASH-1205SA card firmly seated and secured in the PCI
expansion slot? Turn off the power to your computer before
checking the card.
■ Are the SATA cables connecting your SATA devices to the
ASH-1205SA plugged in completely and securely?
■ Are your SATA devices properly connected to power cables?
■ Is the ASH-1205SA detected during boot? If not, try moving the
card to another free PCI slot. Follow the instructions in Installing
the ASH-1205SA Card on page 4.
If you are still unable to resolve a problem, you can find additional
troubleshooting information and direction on the Adaptec Web site
at
www.adaptec.com and the Adaptec Support Knowledgebase at
ask.adaptec.com.
SATAConnect 1205SA UG.book Page 23 Friday, March 7, 2003 2:18 PM
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